First communicate and negotiate with the wedding company, if you can not complain to the consumer association, or to the market supervision bureau and other administrative organs, you can also apply for arbitration to the arbitration institution, and even submit a complaint to the court for civil litigation.
First, the wedding company does not return the deposit how to do
1. Reconciliation
Negotiation and settlement with the wedding company, after the dispute, the consumer and the wedding company on the premise of equality and voluntarism, for the dispute to negotiate, in order to reach a fair and reasonable settlement agreement.
2. Mediation
Consumer association mediation generally by the consumer association, the wedding company and the consumer tripartite participation, the consumer association plays the role of mediation, can also put forward the relevant solutions or suggestions to solve the dispute.
3. Appeal
When consumers believe that their legitimate consumer rights and interests have been harmed, they may request relevant protection from administrative organs such as the market Supervision Bureau.
4. Arbitration
If there is a relevant arbitration agreement between the wedding company and the consumer, the dispute can be submitted to an arbitration institution in accordance with the arbitration agreement, and the arbitration institution will adjudicate.
5. Litigation
Litigation can be decided by filing a lawsuit with the court.
Second, the wedding company does not return the deposit
1. The newcomer breaches the contract
If there is a breach of contract by the new person, according to the relevant legal provisions and the deposit contract signed by the two parties, the new person cannot claim the refund of the deposit.
2, the wedding company defaults
If there is a default of the wedding company, it is also necessary to consider whether the default of the wedding company can not achieve the purpose of the contract, only in this way can the deposit be returned, and it is double.
3. Force Majeure
In case of force majeure, such as epidemic, flood and so on, so that the purpose of the contract signed by the two parties can not be achieved, the two parties can negotiate, the court will make a fair judgment according to the relevant evidence.